Position Overview

We're looking for a Caseworker fluent in Arabic, Bengali, Mandarin, Cantonese, or another East Asian or South Asian language, to join our team and make a real difference for immigrant and refugee families. Our Caseworkers help immigrant families access jobs, housing, public benefits, education, healthcare, and more.

 

About CIANA

The Center for the Integration & Advancement of New Americans (CIANA) is a social services organization that works to integrate new immigrants from the Middle East, North Africa, South Asia, Latin America, and West Africa into the socio-economic and civic life of American society while maintaining pride in their cultural heritage.

 

Key Responsibilities

• Meet with new clients, conduct intake interviews and needs assessments, and follow up regularly

• Conduct outreach in Middle Eastern/North African, South Asian, and/or East Asian communities across Queens and NYC

• Provide casework counseling and connect clients to services like healthcare, education services, housing, childcare, and other public benefits

• Provide translation and interpretation as needed, including for client conference calls, other CIANA staff, and educational and legal workshops off site

• Keep complete, detailed, and timely client records in our data management system

• Advocate for clients with service providers, city agencies, and schools

• Attend appointments with clients and represent their needs

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Qualifications

• Fluency in Arabic, Bengali, Mandarin, Cantonese, or other Asian or Middle Eastern Language is required

• Excellent English writing and speaking

• College degree or equivalent experience

• Experience in client management, casework, and/or social services

• A team player who can also work independently

• A genuine commitment to serving immigrant and refugee communities

• Comfortable using Microsoft Office and Google Suite

 

Time Commitment

Full Time; 35 hours per week (Monday-Friday, 10AM-6PM)

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Salary

From $40,000.00 per year

 

Benefits

Paid time off

 

Location

In-person at:

​36-12 34th Avenue

Astoria, NY 11106

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For more information on CIANA, please visit our website at www.cianainc.org, and follow us on social media at @cianainc.

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