Overview

The Center for the Integration and Advancement of New Americans (CIANA) Case Management team provides job assistance, housing assistance, and public benefits application support, as well as referrals to other community and public resources. Our Case Management team is looking for a Case Management Volunteer proficient in Arabic and/or French to assist our Case Managers with clients who speak these languages.

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Note: This position requires a minimum commitment of 10-20 hours per week. This position is unpaid and is a great opportunity for students who need volunteer hours.

 

About CIANA

The Center for the Integration & Advancement of New Americans, Inc. (CIANA) is a social services organization that works to integrate new immigrants from the Middle East, North Africa, South Asia, and Latin America into the socioeconomic and civic life of American society while maintaining pride in their cultural heritage.

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Key Responsibilities

• Schedule and confirm new appointments with clients;

• Facilitate correspondence between CIANA, clients, and outside agencies;

• Complete general intake forms for new clients;

• Assist with case working appointments and aid in interpretation for French- or Arabic-speaking clients;

• Maintain and organize case management spreadsheets, database, and digital files

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Qualifications

• This volunteer position is for undergraduate students (with at least two years completed) or graduate students

• Proficiency in French and/or Arabic is required

• Experience in one or more of the following:

  • Phonebanking

  • Research

  • Organization and filing

  • Counseling or customer service

  • Microsoft Office and Google Suite, especially Excel/Sheets

  • Knowledge of public benefits

 

Compensation

This is an unpaid volunteer position.

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Location

36-12 34th Avenue

Astoria, NY 11106

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Time Commitment

​10-20 hours per week during CIANA office hours (Monday-Friday, 10AM-6PM)​

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To Apply

To apply, please complete our Volunteer Interest Form. 

Overview

The Center for the Integration and Advancement of New Americans (CIANA) Education Team is seeking in-person volunteer tutors for our Afterschool Tutoring Program for the 2024-2025 school year, Spring semester (January-June). Volunteer tutors will be great role models for our students by supporting them in completing their homework and strengthening their academic skills.

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Position Description

Volunteer Tutors will support CIANA's Afterschool Program by offering one-on-one or small group homework help to elementary school students in Grades 1-5 and/or middle school students in Grades 6-8. Homework help sessions are conducted in-person on Mondays and Wednesdays from 4pm-5:30pm at the CIANA office in Astoria, Queens (see address below). Volunteer tutors may also be used as substitutes for other volunteers at times.

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Key Responsibilities

• Meet one-on-one with students and help with homework assignments, test preparation, strengthen academic skills, etc

• Be a role model for students and act accordingly

• Volunteer tutors may also be used as substitutes for other volunteers at times

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Qualifications

• Volunteers must be available on both Monday and Wednesday afternoons through June 2024

• Volunteers must be at least 15 years of age at the time of application

• Experience in working with children is preferred, but not required

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Compensation

This is an unpaid volunteer position.

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Location

36-12 34th Avenue, 3rd Floor

Astoria, NY 11106

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Time Commitment

Mondays and Wednesdays, 4:00PM - 5:30PM (3 hours per week)

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Training/Support Provided

Volunteers will undergo a brief and mandatory training with CIANA staff.

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To Apply

To apply, please complete our Volunteer Interest Form.

Overview

The Center for the Integration and Advancement of New Americans (CIANA) Education Team is seeking virtual volunteer tutors for our Afterschool Tutoring Program for the 2024-2025 school year, Spring semester. (January-June). Volunteer tutors will be great role models for our students by supporting them in completing their homework and strengthening their academic skills.

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Position Description

Volunteer Tutors will support CIANA's Afterschool Program by offering one-on-one or small group homework help to elementary school students in Grades 1-5 and/or middle school students in Grades 6-8. Homework help sessions are conducted via Google Meets between 3-6 pm on Tuesdays and Thursdays. Volunteer tutors may also be used as substitutes for other volunteers at times.

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Qualifications

• Volunteers must be available on both Tuesday and Thursday afternoons through June 2024

• Volunteers must be at least 15 years of age at the time of application

• Experience in working with children is preferred, but not required

• Stable internet connection

• Gmail account

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Compensation

This is an unpaid volunteer position.

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Location

Virtual

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Time Commitment

​Tuesdays and Thursdays between 3PM-6PM (roughly 5-6 hours per week)​

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Training/Support Provided

Volunteers will undergo a brief and mandatory training with CIANA staff.

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To Apply

To apply, please complete our Volunteer Interest Form.

Overview

CIANA is looking for a volunteer to assist us in managing and cataloging the Community Supply Closet in our office. The Community Supply Closet includes clothes, shoes, houseware, school supplies, and other items. It is a crucial aspect of our push to deliver basic services to vulnerable New Yorkers.

 

This is a great opportunity to receive volunteer/community service hours!​

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Key Responsibilities

• Organize and make inventory of community clothing closet

• Receive clothing donations and log donor information

• Fold and store donated clothing

• Prepare donated items for clients and other community members

• Perform general upkeep of office facilities

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Qualifications

No prior experience needed!

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Compensation

This is an unpaid volunteer position.

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Location

36-12 34th Avenue, 3rd Floor

Astoria, NY 11106

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Time Commitment

1-3 hours per week​​

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Training/Support Provided

Volunteers will undergo a brief and mandatory training with CIANA staff.

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To Apply

To apply, please complete our Volunteer Interest Form.

Overview

CIANA is looking for a Fundraising & Donor Relations Volunteer to raise funds and solicit donations for CIANA. The Volunteer will lead efforts towards maintaining and building upon existing relationships with our partners, as well as individual donors. They will be responsible for creating and following a consistent and organized process of thanking our donors.

 

This is an excellent opportunity for a retired fundraising or development professional to assist a small, community-based nonprofit organization.

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Key Responsibilities​

• Work with CIANA staff to devise organizational fundraising strategies

• Research and contact prospective donors and institutional funders, such as family foundations and private corporations

• Create a strong fundraising message that appeals to potential donors

• Communicate regularly via multiple channels with existing and potential supporters about CIANA’s current events and programs

• Evaluate the success of previous fundraising events

• Collaborate with outreach team to advertise and coordinate fundraising events

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Qualifications

• Extensive experience with fundraising campaigns or working in development

• Must be outgoing and personable as a representative of CIANA

• Strong communication skills in order to effectively deliver the CIANA’s message

• Must be detail-oriented and highly organized to manage large amounts of data

• Must comply with state and federal regulations.

• A self-starter who can follow directions with minimal supervision

• Working knowledge of outreach and crowdfunding platforms (i.e., MailChimp, PayPal, Patreon, etc.)

• Proficient in Microsoft Office (i.e., Word, Excel, Access, Publisher) and Google Workspace

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Compensation

This is an unpaid volunteer position.

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Location

36-12 34th Avenue, 2nd Floor

Astoria, NY 11106

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Time Commitment

Minimum 10-20 hours per week​​

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Training/Support Provided

Volunteers will undergo a brief and mandatory training with CIANA staff.

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To Apply

To apply, please complete our Volunteer Interest Form.

Overview

CIANA is looking for a Front Desk/Receptionist Volunteer to welcome individuals to our office. Reception desk team members greet visitors in a courteous manner and answer the telephone, determine caller needs, and direct calls to the appropriate staff member or department. They will assist with other office duties as needed. We are primarily looking for a volunteer to assist 1-5 days a week from 11AM-2PM or 3PM-6PM, but can be flexible.

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This is a great opportunity to receive volunteer/community service hours!

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Key Responsibilities​

• Answer intercom and buzz people into the building

• Sign clients and other visitors into the CIANA office

• Answer the phone and take down caller information

• Direct callers and visitors to the appropriate department or staff member

• Staff reception desk and perform miscellaneous office tasks as requested by office staff

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Qualifications

​No prior experience needed!

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Compensation

This is an unpaid volunteer position.

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Location

36-12 34th Avenue, 2nd Floor

Astoria, NY 11106

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Time Commitment

Minimum 3-6 hours per week​​

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Training/Support Provided

Volunteers will undergo a brief and mandatory training with CIANA staff.

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To Apply

To apply, please complete our Volunteer Interest Form.