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Change the world with us!

Bilingual Caseworker (Bangla; part-time)

Position Description

Our Case Management Department is looking for a highly personable, persistent, and detail-oriented part-time, bilingual, Bangla-speaking Caseworker to assist our Case Management team with client services. CIANA’s Case Management Department provides job/housing assistance, public benefits application support, and NYC Care enrollment as well as referrals to other community and public resources.

The Center for the Integration & Advancement of New Americans, Inc. (CIANA) is a social services organization that works to integrate new immigrants from the Middle East, North Africa, South Asia, and Latin America into the socio-economic and civic life of American society while maintaining pride in their cultural heritage.



  • Fluent in English AND Bangla

  • At least two years of college completed

  • Experience in Casework

  • Experience in one or more of the following:

    • Microsoft Office and Google Suite, especially Excel/Sheets

    • Knowledge of public benefits or willingness to learn

    • Researching

    • Organization and filing

    • Counseling or customer service


Everyday Duties

  • Scheduling new appointments and confirming scheduled appointments

  • Managing correspondence between CIANA, clients, and other institutions

  • Completing general and case management intakes for new clients

  • Assisting with case working appointments, especially with interpretation for clients who speak Arabic/Bangla

  • Maintaining case working client spreadsheet, database, and digital files

  • Organizing and maintaining up-to-date paper files

  • Attending trainings and coalition meetings with case manager and/or clients

  • Ability to do presentations at various outreach events explaining CIANA’s services

  • Accompanying or representing clients at other meetings and appointments



  • Help fulfill quarterly deliverables

  • Develop and execute trainings in specific service areas


Job Type: Part-time


Pay: $15 - $20 per hour


Schedule: 20 hours per week between Monday-Friday, 10AM-6PM



  • In-person

  • Astoria, NY 11106

  • Reliably commute or planning to relocate before starting work (required)

Staff Testimonials

Read interviews with current and past CIANA staff members:

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